Your customers live in three places: a spreadsheet, an inbox and somebody's head.
CRM City puts them in one list the whole firm can open.
Bring your customers into one place
Small business: £49 a month for up to 10 people.
One record for every customer.
- Every customer gets one record the whole firm can open: what was said, and what's due. Everyone you invite opens the same record: the calls and notes logged on it, and the tasks still open. You can hide some fields from a role; the record itself stays open.
- Hand a follow-up to a named person, with a date, and their name is on it. Only people in your team can be picked. They get a notification, “Task assigned to you”, and everyone else sees whose it is.
- Start on Small business, then invite your team. The free plan is for one person, so a firm starts here. Invite people from Settings → Team.
Most CRMs charge per person.
| Your team | Salesforce Starter Suite | CRM City Small business |
|---|---|---|
| 5 people | £100a month | £49a month |
| 10 people | £200a month | £49a month |
Salesforce Starter Suite: £20 per person per month, billed monthly or annually. Pro Suite, with more automation: £80 per person per month, billed annually. As listed at salesforce.com/uk/sales/pricing on 4 November 2026. CRM City Small business: £49 a month for up to 10 people, billed monthly. We're not registered for VAT, so £49 is the whole price.
