For churches
Most churches think they lose people
in the month they stop coming.
They lose them three months earlier, and nobody is in the room when it happens.
You already know this. Knowing about it has never once brought anybody back.
Mrs Adams stopped in March. In April you assumed she was at her daughter's. In May someone said they had seen her at the shop, looking well. In June you found out she had spent three weeks of April in hospital, and nobody from the church had rung. Three months.
And Tom, who runs the sound desk, gets four messages a week — because he is the name that comes to mind. Being remembered became a cost he pays and she never did.
So it was never about caring more, or asking less. Your attention goes to whoever comes to mind, and that has never been the same list as whoever needs it.
What you get on day one
- Members and Groups instead of Contacts and Companies
- Baptism date, small group, spiritual gifts on every member
- Pastoral needs with an urgency, resolved by someone, on a date — not a note in a phone
Not this? Start where you are